A shared workspace for teams that handle customer conversations on WhatsApp and need more control than a shared phone — without the weight of a traditional enterprise CRM.
Conversation, customer and task context stay together.
Operators can work from a shared inbox while responsibility, customer history and follow-up remain visible around the conversation.
Built around the work that happens after a message arrives.
Team inbox
Keep incoming conversations in a shared workspace.
Multiple numbers
Connect the numbers your team uses and keep the workflow organized.
Customer context
Keep useful customer history close to the conversation.
Assignments & tasks
Turn follow-up into visible ownership instead of memory.
Reports & visibility
See workload and unresolved work more clearly.
AI assistance
Use AI for suggestions and repetitive work while keeping people in control.
A simpler path from message to outcome.
Connect
Bring the WhatsApp numbers used by the business into the workspace.
Organize
Add operators, permissions and ownership rules around the conversation flow.
Operate
Handle conversations, follow-ups and visibility from one working surface.
Show us how your team works today.
We’ll walk through how XZADE CRM can fit the workflow without forcing unnecessary complexity.